Privacy Policy
Your privacy is important to us. This policy explains how SubTrack Pro collects, uses, and protects your personal information.
Last updated: April 6, 2026
Our Commitment to Privacy
At SubTrack Pro, we believe that privacy is a fundamental right. We are committed to being transparent about our data practices and giving you control over your personal information. This Privacy Policy applies to all users of the SubTrack Pro application and website (collectively, the "Service").
Google User Data
SubTrack Pro's use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We only request access to your Google profile (name and email) to authenticate your account. We do not access, store, or transfer your Google Calendar, Gmail, Drive, or any other Google service data beyond what is minimally necessary. Google user data is never used for targeted advertising, sold to data brokers, or used to train AI/ML models.
Information We Collect
Account Information
When you create an account, we collect your name, email address, and authentication credentials. If you sign in with Google, we receive only your public Google profile information (name and email address) for the purpose of creating and authenticating your SubTrack Pro account. We do not request or store access to your Google Calendar, Gmail, Google Drive, or any other Google service data.
Subscription Data
We collect information about the subscriptions you track, including service names, billing amounts, renewal dates, and categories you assign.
Usage Information
We automatically collect information about how you use SubTrack Pro, including features accessed, time spent, and interaction patterns to improve our service.
Device Information
We collect device type, operating system, browser type, and IP address to optimize your experience and ensure security.
How We Use Your Information
Service Delivery
We use your information to provide, maintain, and improve SubTrack Pro, including tracking your subscriptions, sending reminders, and generating analytics.
Communications
We may send you service-related notifications, renewal reminders, and occasional product updates. You can manage your notification preferences at any time.
Security & Fraud Prevention
We use your information to detect, prevent, and respond to security incidents, fraud, and other harmful activities.
Analytics & Improvements
We analyze usage patterns to understand how users interact with our service, identify issues, and develop new features.
Data Security
Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. Your sensitive information is protected with industry-leading security standards.
Access Controls
We implement strict access controls and authentication mechanisms. Only authorized personnel can access user data, and all access is logged and monitored.
Infrastructure Security
Our infrastructure is hosted on secure, SOC 2 compliant cloud providers with regular security audits and penetration testing.
Incident Response
We maintain comprehensive incident response procedures and will notify affected users of any security breaches in accordance with applicable laws.
Data Sharing & Third Parties
Service Providers
We share data with trusted service providers who assist in operating our service, including cloud hosting, email delivery, and analytics providers. These providers are contractually bound to protect your data.
Payment Processing (Stripe)
If you subscribe to a paid plan, your payment is processed by Stripe, Inc. (“Stripe”), a PCI‑DSS Level 1 certified payment processor. We share with Stripe the information needed to create your account and process payments — your name, email address, billing address, and a Stripe customer identifier we store on our side. SubTrack Pro never sees, stores, or transmits your full card number, CVC, or bank details; those are entered directly into Stripe’s hosted payment form and held only on Stripe’s infrastructure. Stripe acts as an independent data controller for the payment data it collects and is governed by its own Privacy Policy.
Legal Requirements
We may disclose information when required by law, legal process, or government request, or to protect the rights, property, or safety of SubTrack Pro, our users, or others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred. We will notify users of any such change and any choices they may have.
No Sale of Personal Data
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Google user data obtained via Google Sign-In is never sold or transferred to third parties except as necessary to provide the SubTrack Pro service.
No Use for Advertising or AI Training
We do not use your data — including any Google user data — for targeted advertising, personalized advertisements, or to train, improve, or build AI/ML models. All data use is strictly limited to providing and improving the SubTrack Pro subscription management service for you.
Your Rights & Choices
Access & Portability
You can access and download your personal data at any time through your account settings. We provide your data in a commonly used, machine-readable format.
Correction & Deletion
You can update your account information at any time. You may also request deletion of your account and associated data by contacting us.
Marketing Opt-Out
You can opt out of marketing communications at any time by clicking the unsubscribe link in emails or adjusting your notification preferences.
Cookie Preferences
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect service functionality.
Data Retention
Active Accounts
We retain your data for as long as your account is active and as needed to provide you with our services.
Account Deletion
When you delete your account, we remove your personal data within 30 days, except where retention is required for legal or legitimate business purposes.
Backups
Data in backups may be retained for up to 90 days for disaster recovery purposes, after which it is permanently deleted.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@subtrackpro.ca
Website: www.subtrackpro.ca
Address: SubTrack Pro, Canada